Longitude° Support

How can we help?

Email support

support@kakei.dev

How do I add another calendar account?

Open the menu, choose Calendars, then Connected Accounts. Google Calendar and Microsoft 365 connections are optional and can be disconnected at any time.

How do I change the displayed time zone?

Tap the time zone button in the calendar header. Press and hold it to edit favorites. In Month view, a vertical swipe also moves through your favorites.

Why is a provider event read-only?

The calendar provider decides whether an event or calendar is writable. Provider-managed reservations and calendars shared without edit access may be read-only.

How do I restore Longitude° Pro?

Open Settings → Longitude° Pro → Restore Purchases while signed in to the same platform-store account used for the original purchase.

How do I remove my data?

Disconnect external providers inside Longitude°, revoke provider access if desired, and uninstall the app to remove local preferences and cache. Longitude° has no separate app account.

Before contacting support

Please include your app version, iOS or Android version, device model, calendar provider, and steps that reproduce the issue. Screenshots should hide private event details.